About Us: Careers

One full time seasonal position available

Responsibilities:

• Guest Relations 
  • Welcoming guests to the mountain and providing them with detailed information about their visit 
  • Thanking the group for their visit and responding to questions 
  • Providing guests with updated and current information regarding daily activities and weather conditions 
  • Ensuring great guest experiences on arrival at and departing the mountain 
• Relationship Building with Tour Operators 
  • Building relationships with Tour Guides and Coach Drivers; reporting key information to Supervisor 
  • Issuing and collecting surveys and data 
  • Ensuring brochure racks are stocked and host cart is clean & organized 
  • Creating sales packages to issue to Tour Guides and Coach Drivers 
  • Providing Tour & Travel and Group salespeople with information 
  • Boarding and disembarking tours on and off the Skyride

Qualifications: 

• Successful completion of secondary school 
• Experience providing guest service preferred 
• Experience handling cash preferred 
• Ability to upsell Grouse Mountain products i.e. new airgrouse mountain zipline 
• Ability to approach and interact with individuals who may or may not speak English 
• High energy, positive attitude, strong work ethic