guests must be fully vaccinated to access the resort
- +What is the VaxTrax Program?
- The Grouse Mountain VaxTrax Program is a one-time vaccine verification process for all passholders. The program allows verified passholders and multi-day Snow School participants to access to the Mountain without having to provide proof of vaccination each visit.
- +How do I participate in the VaxTrax Program?
- There are two ways for passholders to participate:
Passholders can submit a copy of their BC Vaccine Card (with QR code) and a copy of valid government photo ID (for guests aged 19 or older) by emailing email@example.com at least 72 hours before visiting Grouse Mountain to be verified.
Please email firstname.lastname@example.org with the following information:
- Full Name
- Pass Number
- Copy of your BC Vaccine Card (with QR code)
- Copy of valid government photo ID (Only required for guests aged 19 or older)
Passholders can show their BC Vaccine Card (with QR code) and a copy of valid government photo ID (for guests aged 19 or older) on-site prior to boarding the Skyride.
Please note, passholders should expect lineups unless they have been verified through the VaxTrax Program prior to their visit.
- +What if I do not want to participate?
- Y2Play and Early Bird passholders, as well as multi-day Snow School participants, who do not meet this requirement can request a deferral or refund.
To request a deferral or refund, please fill out this form by November 15, 2021.
Other restrictions may apply. All refunds will be processed after November 30, 2021.
Annual passholders will have the option to pause their pass for the 2021/22 winter season. Upon return to regular operating procedures, Annual Passes will be reactivated for the number of days from implementation date of the policy to the original remaining days on the pass until it expires. For example, if your pass expires December 21 and the policy was implemented on November 21 then your pass will be extended for 30 days upon return to regular operating procedures.
To pause your Annual Locals Pass, please complete this form by November 15, 2021.
Please note, discounted Annual Locals Passes purchased in conjunction with Y2Play Passes are not eligible to be paused. Other restrictions may apply.
Please be aware that the window for passholders to request a refund or deferral has now closed. Guests who do not provide proof of vaccination against COVID-19 will be denied access to Grouse Mountain for the 2021/22 winter season.
- +How long will this requirement be in place?
- This requirement will be in place for the duration of the 2021/22 winter season at Grouse Mountain Resort.
- +What if I have a medical exemption?
- Guests are able to provide recognized validation of an exemption to Guest Services for consideration.
- +What about guests who were born in 2010 or later?
- Guests who were born in 2010 or later are not required at be fully vaccinated against COVID-19 at this time. We will continue to assess our protocols throughout the 2021/22 winter season and these policies may be subject to change.
- +What do I need to show to prove I am vaccinated?
- Guests are required to show their BC Vaccine Card and a piece of valid government photo ID if they are aged 19 or older, for example:
- B.C. driver's licence or BC Services Card
- Photo ID issued by another province or territory
For more information, please visit www2.gov.bc.ca/gov/content/covid-19/vaccine/proof
- +What about guests from outside of BC?
People from other Canadian provinces or territories must show:
- Provincially/territorially officially recognized vaccine record
- Valid government photo ID if aged 19 or older
International visitors must show:
- Proof of vaccination they used to enter Canada
- Passport if aged 19 or older
Accepted COVID-19 vaccines in Canada:
- Pfizer-BioNTech (Comirnaty, tozinameran, BNT162b2)
- Moderna (Spikevax, mRNA-1273)
- AstraZeneca/COVISHIELD (ChAdOx1-S, Vaxzevria, AZD1222)
- Janssen/Johnson & Johnson (Ad26.COV2.S)
- +Do I have to show proof of vaccination every time I visit Grouse Mountain?
- Individual ticketholders, such as those with Single-Day Lift or Mountain Admission tickets, will be required to show proof of vaccination each time they board the Skyride.
Passholders and multi-day Snow School participants are eligible to be verified through the VaxTrax Program, a one-time verification process, and will not be required to show proof of vaccination each time they access the Mountain.
- +Is it required for all Grouse Mountain facilities?
- All guests born in 2009 or earlier are required to be fully vaccinated to access the Grouse Mountain Skyride and mountaintop facilities.
- +What about hikers on the Grouse Grind or BCMC trail?
- All eligible hikers are required to be fully vaccinated to access the Grouse Mountain Skyride and mountaintop facilities.
- +Are staff required to be vaccinated?
- Yes, all Grouse Mountain Employees, Volunteers and Independent Service Providers are required to be fully vaccinated for the winter season.
- +Will you be reducing capacity on the Skyride still? Are reservations still required?
- This requirement will allow us to operate the Skyride at regular capacity. At this time, we are not moving ahead with a reservation system this season.
- +What other health and safety protocols are in place?
- Properly fitted face masks covering the nose and mouth are required to be worn in all indoor public spaces, as well as when queuing, loading and riding the Skyride at Grouse Mountain.
For more information, please read our COVID-19 Safety Protocols for Winter 2021/22.