Contact Us

guest services & other contact information


Phone: (604) 980-9311

Press 1 - if you know the extension of the person you are calling
Press 2 - for Guest Services/general information
Press 3 - for Education department

For information on what's open (times) and snow conditions, visit our Current Conditions page.

Current Conditions


patrol & emergencies
Phone: 604.998.4321

Snow & Information Line
Phone: 604.986.6262

Switchboard: 604.984.0661
Fax: 604.984.0676

Grouse Mountain Resorts
6400 Nancy Greene Way
North Vancouver, BC
V7R 4K9

Lost & Found
If you believe you have lost an item on the Mountain, please contact Guest Services at 604.980.9311 as soon as possible, or email

Unclaimed lost sporting goods such as goggles and boards are sold through the North Shore Sport Swap with proceeds benefiting the BC Children's Hospital Foundation.


Department Email
Guest Services
Media Relations
Group Sales
Private Functions
Education Program
Wildlife Refuge
Filming Opportunities
Human Resources
Retail Stores

How Are We Doing?

Grouse Mountain takes pride in continuing to develop our services and improve your experience. Your feedback allows us to grow. 

Please fill out our Online Customer Comment Form and let us know what we are doing well or what you would like to see in the future.

Socialize with Us!

We love to keep in touch with you! For updates on what’s happening at Grouse, connect with us now on our social media platforms.

Did You Receive
"Star" Treatment?

If you had a great experience on Grouse that you just need to tell someone about, nominate the individual(s) who made your day extra special by submitting a nomination to the Vancouver Tourism Awards via their online ballot.


The Downhill Area will be closed today, December 3rd.  The Skyride, Chalet Facilities and all other mountaintop activities will remain open.