Please note that Grouse Mountain will be closed for scheduled annual maintenance from October 11-28. There will be no access to the Skyride and mountaintop facilities or activities during this time.
For information on activity status and dining options, please check Today on Grouse

Frequently Asked Questions

What are your hours of operation?

Click here for general hours of operation.

how do i get to grouse mountain?

Are you driving or taking public transit? Click here for information and directions on how to get to the Mountain.

drop off/pick up

Please use the signposted pickup and drop off areas in Parking Lot A, as well as the 10 minute parking spaces. Avoid using the area directly in front of the Skyride to ensure smooth traffic flow.

do you have an accessibility map?

Yes, you can find it on your Accessibility page here.

what can't i bring?

Drones, dogs, bikes, sleds, hockey sticks, skateboards, snow skates and toy skis/snowboards (must have steel edges) are not permitted.

WHEN I ARRIVE, WHERE DO I GO?

In our Main Plaza, you can find Guest Services, Washrooms, Starbucks and the entrance to the Skyride.

Can I purchase a ticket on site?

Yes, Mountain Admission and Lift tickets can be purchased on site from Guest Services. We recommend saving time by purchasing tickets online in advance of your visit on our website.

WHERE DO I GO IF I'M A PASSHOLDER OR ALREADY HAVE AN E-TICKET?

If you are a Passholder, or already have a Mountain Admission or Lift Ticket with the QR code, you can proceed directly to the lineup for the Skyride.

WHAT ACTIVITIES AND ATTRACTIONS ARE OPEN?

Please check our Today on Grouse page for current conditions and the status of activities/attractions prior to arriving at the Mountain.

What food & beverage options are available?

From our self-service café to sit-down service, Grouse Mountain has a variety of food and beverage options available. To learn more and view our menu options, please visit our Dining page.

WHAT EQUIPMENT CAN I RENT?

We rent the following items during the winter season: skis, snowboards, ski/snowboard boots, poles, helmets, snowshoes, ice skates, and sleds. Please note: no outside sleds are permitted. Limited clothing rentals are available on a first-come, first-served basis. We do not rent items like mitts, gloves or goggles, however these items are available for purchase at Outfitters Retail Shop. It is strongly recommended that you save time and money by booking ski and snowboard rentals online before your visit. Online rentals must be booked by 5pm at least one day in advance.

DO YOU HAVE BAG CHECK/LOCKERS?

We are offering bag check on a first come, first served basis at Alpine Guest Services in the Peak Chalet for the 2021/22 winter season. There are limited lockers available for $2 per use in our Rentals/Outpost Building. Please be aware, the lockers are only suitable for storing small items. Ski or snowboard bags, boots and other equipment do not fit in lockers.

CAN I SMOKE/VAPE?

No, Grouse Mountain is Canada’s first non-smoking and non-vaping resort, and we appreciate your cooperation in keeping our mountain air fresh and clean.

What are your health and safety policies?

To review our policies, including Exclusion of Liability and the Alpine Responsibility Code, please visit our Safety & Risk Awareness page.

WHAT ELSE DO I NEED TO KNOW BEFORE MY VISIT?

Please visit our Know Before You Go page for more helpful tips to enjoy Grouse Mountain this winter.