CALL CENTRE & CONTACT INFORMATION

HAVE A QUESTION?

Call Centre


Phone: 604.980.9311    

Press 1 - if you know the extension of the person you are calling
Press 2 - for general information
Press 3 - for The Observatory fine dining restaurant
Press 4 - for Catering and Tours
Press 5 - for Guest Services passes, events and tour groups
Press 6 - for Education department

For information on what's open (times) and snow conditions, go to our:

Current Conditions

OTHER CONTACT INFORMATION


Snow & Information Line
Phone: 604.986.6262

Administration
Switchboard: 604.984.0661
Facsimile: 604.984.0676

Grouse Mountain Resorts Ltd. 
6400 Nancy Greene Way
North Vancouver, BC V7R 4K9

Lost & Found
If you believe you have lost an item on the Mountain, please contact Guest Services at 604.980.9311 as soon as possible, or email


Unclaimed lost sporting goods such as goggles and boards are sold through the North Shore Sport Swap with proceeds benefiting the BC Children's Hospital Foundation.

Email US

Department Email
Guest Services guestservices@grousemountain.com
Media Relations pr@grousemountain.com
Group Sales sales@grousemountain.com
Private Functions catering@grousemountain.com
Weddings weddings@grousemountain.com
Education Program education@grousemountain.com
Wildlife Refuge refuge@grousemountain.com
Filming Opportunities film@grousemountain.com
Human Resources hr@grousemountain.com
Retail Stores giftshop@grousemountain.com

HOW ARE WE DOING?

Grouse Mountain takes pride in continuing to develop our services and improve your experience. Your feedback allows us to grow. 

Please fill out our Online Customer Comment Form and let us know what we are doing well or what you would like to see in the future.

Socialize With us

We love to keep in touch with you! For up to the minute updates with what’s happening at Grouse, or to let us know what you’re up to. Connect with us now on Facebook and Twitter.

DID YOU RECEIVE "STAR" TREATMENT?

If you had a great experience on Grouse that you just need to tell someone about, nominate the individual(s) who made your day extra special by submitting a nomination to the Vancouver Tourism Awards via their online ballot.