Pass Protection

Protect your investment with Pass Protection

Protect Your Winter Investment

Pass Protection from Grouse Mountain offers peace of mind and protection for the investment you're making in your winter season. 

Should a serious medical situation prevent you from enjoying your pass for the full season, Pass Protection offers a partial refund or transfer of your pass. See below for full details.

multiday snow packs

Pass Protection Details

Period of Coverage
Coverage begins at the beginning of the winter season, or on the date the protection is purchased, and terminated on the last day of the winter season in which the pass expires.

Description of Coverage
Prior to the end of the winter season, Grouse Mountain will reimburse a percentage of the Season Pass price described under Benefit; in the event of:

1. Injury, sickness or death of the Protected Passholder, which results in non-participation in the sport for at least 30 consecutive days.
2. A job transfer effective 45 days or more after the purchase of the Season Pass, which requires relocation of the Protected Passholder's principle residence outside a reasonably accessible radius of the ski area. The transfer must be with the same employer the Passholder worked for at the time of purchase of the Season Pass.
3. Pregnancy of the Protected Passholder will result in either a refund of money, transfer to a family member or transfer to the next winter season.

Protected Persons
This coverage will allow for the cancellation of the Season's Pass for the Protected Passholder, and up to three (3) additional family members protected on the Application if Pass Protection is purchased for a Family Pass.

Grouse Mountain will reimburse the listed percentage of the Season Pass Price resulting from Non Participation by the Protected Passholder following an event under Description of Coverage from the official opening date of the ski area. 

Reimbursement and refund requests must fall within the reasons listed in the Description of Coverage and proper documentation must be provided at the time of request. (Doctor or Employer letters on official medical or company letterhead).

Refunds will be issued on a pro-rated basis. The total reimbursed is dependent on the date on which the request is received not the total uses of the pass. The schedule for refund percentages is as follows:

Within 30 Days - 100% reimbursement
31-60 Days - 70% reimbursement
61-90 Days - 40% reimbursement
91-120 Days - 20% reimbursement
121 Day or later - No reimbursement

If Pass Protection is declined: 
No refund or transfer of the season pass will be offered under any circumstance. 

Any refund requests submitted without Pass Protection will be declined.


Due to the rapidly changing circumstances around COVID-19, Grouse Mountain has suspended all resort operations until further notice. Please see our latest update for details. Should you have questions, please send them by email to and we will do our best to respond in a timely manner. You can also refer to our latest update regarding Passes & Snow School credits for further details. Please also watch our website for ongoing updates about our resort operations. 
We thank you for your support during these challenging times and look forward to welcoming you back to Grouse Mountain as soon as possible.