Safety & Risk Awareness

Winter Lift Safety

Locals and visitors alike have been enjoying Grouse Mountain’s slopes since our inaugural season in 1926. With 33 ski and snowboard runs, 15 night runs and 6 terrain parks accessed via 4 chairlifts and a magic carpet, Grouse Mountain offers a range of terrain for skiers and snowboarders of all abilities. In order to make your visit safe and enjoyable while accessing our skiing and snowboarding terrain, please take a moment to review the following safety information.



Prior to Loading

  • If unfamiliar with the lift ask the lift attendants for instructions
  • Children must be 9 years of age to ride the lift without an adult
  • Baby seats or baby carriers are not permitted on chair lifts
  • Remove pole straps from your wrists
  • Release one binding from your snowboard. Riding the lift with two bindings strapped in is not recommended. The rear binding should be released and the front foot should be strapped in
  • Secure all lose clothing and remove back packs
  • Children riding with adults should be positioned on the outside of the chair to allow attendants to assist with loading
  • Gear must be attached to your feet. Carrying your gear is not permitted

Loading

  • When the ramp is clear, proceed to the “Load Here” board on the ramp. Listen to the instructions of the attendants
  • As the chair approaches, look over your shoulder to ensure you are in the correct position
  • While loading , keep skis and snow boards pointed in the uphill direction
  • When the chair is at the “Load Here” board on the ramp sit down and slide your back up against the back rest. You may wish to place one arm behind the back rest to assist sliding yourself into the correct position 
  • Lower the safety bar 
  • Keep your tips up as you leave the load station

Riding the Lift

  • Keep safety bar in the lowered position at all times
  • Do not swing or bounce the chair
  • No horse play or snowball throwing
  • Watch for, and follow the instructions of signs posted on lift towers



Preparing to Unload & Unloading

  • Keep ski and board tips up when coming into station
  • Raise safety bar when you reach the “Raise Restraining Device” sign
  • When you reach the “Unload Here” sign, stand up and ride down the ramp
  • If you fall on the ramp, please make an effort to clear the unload ramp immediately
 

Announcements

Due to the rapidly changing circumstances around COVID-19, Grouse Mountain has suspended all resort operations until further notice. Please see our latest update for details. Should you have questions, please send them by email to guestservices@grousemountain.com and we will do our best to respond in a timely manner. You can also refer to our latest update regarding Passes & Snow School credits for further details. Please also watch our website for ongoing updates about our resort operations. 
We thank you for your support during these challenging times and look forward to welcoming you back to Grouse Mountain as soon as possible.

Announcements